Generative AI

Secure Over 83% of Customers Strictly by Embracing AI Compliance

Aug 17, 2023

Understand the far-reaching consequences of insufficient AI compliance in business based on compliance lapses of tech titans like Google, Meta, and OpenAI, and learn how to use their experiences with the strict requirements of the 12 AI Act to your advantage.

Failing to comply can lead to losing clients and stakeholders. This problem affects not only small businesses but also giants like Google, Meta, and OpenAI. They struggle to meet the strict 12 AI Act requirements for their Generative AI models. The penalties for misusing AI are serious, including fines of up to 6% of yearly revenue, potential lawsuits, and the risk of internal data leaks, as shown by Samsung's recent issue. Are you ready to risk it all? Or maybe you will use their experiences to your advantage?


This Is The Hidden Cost of Ignoring AI Compliance

Neglecting compliance in AI development can take a heavy toll on businesses, extending far beyond the realm of financial penalties.

While improper AI use can result in substantial fines- up to 6% of annual revenue- the more severe dangers lie in the potential societal impact of AI-powered systems making decisions that negatively affect individuals. The threat of legal action looms large, as demonstrated by the lawsuit faced by OpenAI, the creator of ChatGPT, for generating a fraudulent legal summary.

The risks escalate further with the specter of non-compliance leading to legal consequences, such as the immediate shutdown of Amazon's biased hiring tool. The nightmare scenario of internal data leaks, exemplified by Samsung's experience with three distinct data breaches, underscores the imperative for organizations to safeguard against the misuse of generative AI tools.

The consequences are not merely financial; they extend to a loss of reputation and clients, with research indicating that a security breach can lead to an alarming 83% of US consumers ceasing to spend at a business for several months. To navigate these challenges, stay informed on the practices listed below.

Leverage the 9 lessons learned from the compliance lapses of tech titans

Emphasizing the importance of aligning with established risk management frameworks like The AI Risk Management Framework, consider this as a foundational step to systematically navigate and mitigate potential risks associated with AI implementation.

Moving forward, prioritize the paramount importance of incorporating AI ethics and a robust code of conduct within your organizational structures. Take a proactive approach to set the ethical tone for AI utilization, establishing clear procedures for raising concerns and reporting misconduct. Make comprehensive ethics training non-negotiable to ensure ethical AI practices across stakeholders, from end-users to AI system designers and developers.

Dive into data protection risk analyses by meticulously understanding why personal information is used in AI. Identify associated risks and closely monitor data with a higher risk profile.

Continually employ data analytics to evaluate AI outcomes, ensuring compliance with performance and business requirements. Demonstrate a commitment to unbiased decision-making. Recognize the heightened risk associated with consumer-impacting AI and subject such AI systems to rigorous scrutiny, aligning with the acknowledgment of over 90% of organizations regarding the need for enhanced assurance regarding customer data usage.

Provide irrefutable evidence of AI functionality by meticulously proving that the AI operates as intended, coupled with the identification of potential issues or risks. Use documentation as a focal point for organizational transparency and to facilitate seamless new employee onboarding.

Fusing cybersecurity with AI development is indispensable. Exercise caution in data sharing practices, exert control over third-party tools and consider implementing a bespoke security layer, particularly relevant for on-premises Large Language Models.

Lastly, engage proactively with existing AI regulations, viewing them as foundational elements for shaping robust AI policies. Keep a keen eye on global AI regulations to guide you through potential legislative developments.


To summarize…

Incorporating these lessons as integral components of your organizational strategy will not only fortify your AI practices but also position your business at the forefront of responsible and ethical AI adoption, ensuring sustained success in an ever-evolving technological ecosystem.

Incorporate AI Compliance as an integral component of your organizational strategy! Harness the power of AI to unlock differentiated insights.

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Peter Nguyen
Project Manager

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